What is Quality?

What is Quality?

Quality is meeting the requirement, expectation and needs of the customer being free from defects, lacks and substantial variants. There are standards needs to follow to satisfy the customer requirements.

Quality is also defined as excellence in the product or service that fulfills or exceeds the expectations of the customer.

As Per ISO 9001:2015 

Quality is the degree to which a set of inherent characteristics fulfills requirements.

Quotes on Quality 

Quality is not fine-tuning your product at the final stage of manufacturing, before packaging and shipping. Quality is in-built into the product at every stage from conceiving -specification & design stages to prototyping -testing and manufacturing stages.

Benefits of Quality 

• Higher Customer Satisfaction
• Reliable products/services
• Better efficiency of operations
• More Productivity & Profit
• Better morale of work force
• Less wastage costs
• Less Inspection costs
• Improvement Process
• Better quality of life for all.